Exchange Policy

At NOMAD, we strive to provide the best shopping experience for our customers, and we understand that sometimes you may need to exchange an item. Therefore, we offer a 14-day exchange period during which you can exchange your item for a different size or style. To qualify for an exchange, the product must be returned in its original condition, with the tag attached, and without any signs of wear and tear. This ensures that we can maintain the quality and integrity of our merchandise for all our customers.

Please note that we do not offer refunds for returned items. Instead, store credit will be issued for eligible exchanges, allowing you the flexibility to choose another product that better suits your needs. In certain special cases, we may consider refunds based on specific circumstances. These cases will be reviewed individually to ensure fairness and customer satisfaction.

To initiate an exchange, please contact our customer service team with your order details and the reason for the exchange. Our dedicated team will guide you through the entire process and provide clear instructions on how to return the item. We aim to make this process as smooth and hassle-free as possible for you.

For any further questions or assistance regarding exchanges, returns, or any other inquiries, please do not hesitate to reach out to our customer support team. We are here to help and ensure you have a positive shopping experience with us. Thank you for choosing NOMAD for your fashion needs, and we look forward to serving you again in the future!